ACCOUNT
- How do I share my Student-Athlete profile?
- How do I share game film with my Athlete?
- How do I edit my Athlete Profile?
- How do I change my profile picture?
- How do I change my email address?
- How do I access my order history?
GAME FILM
- I’m having trouble streaming / playing my games. What should I do?
- I am having trouble downloading my game film. What should I do?
- Can you post my play/highlight on your Instagram?
- How do I share my clips?
- How do I use the clipping tool?
- Can I make my clips private?
HIGHLIGHT REELS
- How does the highlight reel process work for baseball and softball?
- Can I expedite my Highlight Reel?
- Why are highlight reels up to 20 plays long?
- What is the difference between the HIGHLIGHT REEL PRO + HIGHLIGHT REEL SELECT?
- Is there a game limit for the HIGHLIGHT REEL PRO ?
- How do I share my Highlight Reel with coaches?
TEAM PACKAGES
- What is the cost of a highlight reel with the discount (from a TEAM PACKAGE)?
- What is a Team Package?
- How long does it take to receive my Team Package after the event?
- I purchased an individual player package, but my team is purchasing a Team Package. Can I join the Team Package?
- How do I share access with my Team if I have purchased a Team Package?
- How will I receive my Team Package?