NextPro has a no refund policy and refunds are not given for weather cancellations or partial attendance. A future credit may be issued in certain cases.
In the case of a medical emergency where illness or injury prevents an athlete from participating, a NextPro Credit may be issued and applied to a future game film purchase. Requests must be verified in writing by a licensed physician and submitted via email pre-event (or within 5 days following the event if the injury is sustained at the event).
Please contact us at support@nextpro.com if you have any questions.